Product and Company FAQS

Learn which overseas safety certifications Onchtech machinery supports, including CE, ANSI, and CSA compliance, plus EN280 and EN474 standards, compliance nameplates, and documents for smooth market entry.

Learn where Onchtech construction machinery is exported, including Europe, South America and Southeast Asia, and how verified local project feedback supports supplier evaluation.

Learn how Onchtech equipment helps rental businesses reduce downtime, lower maintenance costs, improve utilization, and shorten investment payback periods.

Learn how Onchtech LiFePO4 batteries deliver an 8–10-year design life and support reliable charging and discharging at temperatures as low as -20°C.

Learn why Onchtech machinery costs slightly more than low-end Chinese alternatives but remains more affordable than leading European and American brands, delivering stronger durability, residual value, and overall ROI.

Onchtech provides factory-based maintenance training and on-site technical guidance for bulk machinery buyers and authorized dealers worldwide.

Onchtech welcomes pre-shipment equipment inspections by SGS, TÜV, or customer-appointed representatives, with full-machine testing and technical demonstrations before delivery.

Learn how Onchtech supports overseas job sites with a two-hour initial remote diagnosis, video-guided troubleshooting, and expedited warranty parts delivery.

Learn how Onchtech supports overseas factory visits in China with business invitation letters, visa assistance, airport or high-speed rail pickup, hotel arrangements, and multilingual escort services.

Learn about Onchtech equipment quotation validity, typically 30 days, and available support for extended pricing requirements on tenders and project purchases.

Learn Onchtech's machine warranty policy, including 12 months or 2000 working hours full warranty and up to 24 months coverage for core components such as the engine, main pump, and main control valve.

Learn how Onchtech provides shipment photos, videos, B/L details, container numbers, vessel information, and weekly logistics tracking reports for heavy machinery orders.