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Find answers to common questions about product selection, customization services, order processes, delivery lead times, warranty policies, and after-sales support – helping you make more efficient procurement decisions.

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01
问:How do I calculate the required scissor lift load capacity and determine whether the SSL-16RT is sufficient?答:Calculate the maximum combined weight of personnel, personal protective equipment, tools and materials on the platform, allowing a margin. The Onchtech SSL-16RT has a rated capacity of 680 kg and accommodates up to 4 people; both limits must be met. Check the manual for the extension platform’s separate load limit.
Frequently Asked Questions about Products 2026-10-27 Reading:318
How do I calculate the required scissor lift load capacity and determine whether the SSL-16RT is sufficient?

Calculate the maximum combined weight of personnel, personal protective equipment, tools and materials on the platform, allowing a margin. The Onchtech SSL-16RT has a rated capacity of 680 kg and accommodates up to 4 people; both limits must be met. Check the manual for the extension platform’s separate load limit.

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02
问:What are the main advantages of the Onchtech NC10003 remote-controlled tracked dumper?答:The Onchtech NC10003 offers all-electric, zero-emission operation, low noise, an 850 mm-wide body and a tracked chassis for challenging terrain and confined sites. It supports wireless remote control up to 150 m and manual driving, with a rated carrying capacity of 1 tonne, a lifting capacity of 0.5 tonnes and an unloading height of up to 1.5 m for transferring materials into trucks or hoppers.
Frequently Asked Questions about Products 2026-10-27 Reading:348
What are the main advantages of the Onchtech NC10003 remote-controlled tracked dumper?

The Onchtech NC10003 offers all-electric, zero-emission operation, low noise, an 850 mm-wide body and a tracked chassis for challenging terrain and confined sites. It supports wireless remote control up to 150 m and manual driving, with a rated carrying capacity of 1 tonne, a lifting capacity of 0.5 tonnes and an unloading height of up to 1.5 m for transferring materials into trucks or hoppers.

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06
问:What power option should be selected for a spider crane operating indoors or in low-emission environments?答:Onchtech recommends electric power or a diesel-electric dual-power configuration for spider cranes. Electric drive is preferred for indoor, factory, low-emission, and noise-sensitive environments, while dual power improves adaptability for outdoor transfers and complex working conditions. Diesel engines should comply with EU Stage V or EPA emission standards.
Frequently Asked Questions about Products 2026-09-24 Reading:325
What power option should be selected for a spider crane operating indoors or in low-emission environments?

Onchtech recommends electric power or a diesel-electric dual-power configuration for spider cranes. Electric drive is preferred for indoor, factory, low-emission, and noise-sensitive environments, while dual power improves adaptability for outdoor transfers and complex working conditions. Diesel engines should comply with EU Stage V or EPA emission standards.

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07
问:How Much Outrigger Deployment Space Is Required for a 5-Ton Spider Crane?答:The two-section telescopic outriggers of this 5-ton spider crane have a maximum extension of approximately 5800 mm. Actual space requirements should be confirmed based on lifting weight, working radius, ground conditions, and site obstacles. Onchtech recommends a site assessment before project use.
Frequently Asked Questions about Products 2026-09-24 Reading:347
How Much Outrigger Deployment Space Is Required for a 5-Ton Spider Crane?

The two-section telescopic outriggers of this 5-ton spider crane have a maximum extension of approximately 5800 mm. Actual space requirements should be confirmed based on lifting weight, working radius, ground conditions, and site obstacles. Onchtech recommends a site assessment before project use.

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08
问:What site condition information should I provide to the manufacturer before purchasing an Onchtech spider crane?答:Before purchasing an Onchtech spider crane, provide the total weight of the load and rigging, actual working radius, lifting height, access and doorway dimensions, ground or floor load capacity, slope, outrigger deployment area, operating environment, required configuration, project location, and planned start date. This information helps assess equipment access, support, and lifting feasibility.
Frequently Asked Questions about Products 2026-09-24 Reading:269
What site condition information should I provide to the manufacturer before purchasing an Onchtech spider crane?

Before purchasing an Onchtech spider crane, provide the total weight of the load and rigging, actual working radius, lifting height, access and doorway dimensions, ground or floor load capacity, slope, outrigger deployment area, operating environment, required configuration, project location, and planned start date. This information helps assess equipment access, support, and lifting feasibility.

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09
问:What Is the Difference Between a Spider Crane and a Truck Crane?答:Onchtech explains that spider cranes feature a compact body and crawler mobility for indoor, confined, and complex lifting sites, while truck cranes are generally suited to locations with better road access and more open working space. Selection should consider load, lifting radius, ground conditions, and site access.
Frequently Asked Questions about Products 2026-09-24 Reading:100
What Is the Difference Between a Spider Crane and a Truck Crane?

Onchtech explains that spider cranes feature a compact body and crawler mobility for indoor, confined, and complex lifting sites, while truck cranes are generally suited to locations with better road access and more open working space. Selection should consider load, lifting radius, ground conditions, and site access.

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